All Systems Operational

About This Site

SIS&T supports the Division of Student Affairs' and the Graduate Division's mission of serving the UC Santa Barbara student population by providing innovative and effective information systems and technology services. Through a team process, we develop and implement campus-wide technology solutions for students, faculty, and staff.

BLUE ? Operational
90 days ago
99.97 % uptime
Today
SREG ? Operational
90 days ago
99.97 % uptime
Today
STAR ? Operational
90 days ago
99.97 % uptime
Today
CRES ? Operational
IADM.Broker ? Operational
ADMB.Broker ? Operational
UADM.Online ? Operational
ADMS.Online ? Operational
CTAB.Online ? Operational
INDX.Online ? Operational
STAB.Online ? Operational
GOLD ? Operational
90 days ago
99.97 % uptime
Today
eGrades ? Operational
90 days ago
99.97 % uptime
Today
AAA ? Operational
90 days ago
99.97 % uptime
Today
AppStatus ? Operational
90 days ago
99.97 % uptime
Today
PNC ? Operational
90 days ago
99.93 % uptime
Today
Point N Click Application ? Operational
90 days ago
99.93 % uptime
Today
Point N Click Database ? Operational
90 days ago
99.93 % uptime
Today
Point N Click Broker ? Operational
Point N Click iOS Web Services ? Operational
Point N Click Open Communicator ? Operational
ProSAM ? Operational
90 days ago
99.97 % uptime
Today
Academic Initiatives ? Operational
Academic Initiatives Website ? Operational
Admissions ? Operational
Admissions Staff Site ? Operational
Inside Admissions ? Operational
Applicant Authentication ? Operational
Online SIR ? Operational
Admissions Website ? Operational
Alcohol and Drug Program ? Operational
ADP Website ? Operational
CASE ? Operational
Arts and Lectures ? Operational
Arts and Lectures Website ? Operational
Arts and Lectures Ticketing Site ? Operational
Tessitura/RAMP ? Operational
Atlassian Suite ? Operational
Atlassian JIRA Cloud ? Operational
Atlassian Confluence Cloud ? Operational
Atlassian Developer Confluence Cloud APIs ? Operational
Authentication Services ? Operational
On-Premise Authentication Services ? Operational
Cloud Authentication Services ? Operational
Box ? Operational
Box Mobile ? Operational
Box Website ? Operational
Box Sync ? Operational
Career Services ? Operational
Career Services Website ? Operational
Handshake ? Operational
Email Services ? Operational
SA Email Server Queue ? Operational
Graduate Division ? Operational
UCSB Online Graduate Application ? Operational
Graduate Application Review ? Operational
GradNET ? Operational
Graduate Financial Competitions ? Operational
Graduate Student Fee Remission ? Operational
GradDiv Website ? Operational
GradPost Website ? Operational
Graduate Student Association Website ? Operational
Google Connect Suite ? Operational
Google Apps Gmail ? Operational
Google Apps Hangouts ? Operational
Google Apps Calendar ? Operational
Google Apps Docs ? Operational
Google Apps Drive ? Operational
Campus Learning Assistance Services ? Operational
CLAS Website ? Operational
Counseling and Psychological Services ? Operational
CAPS Programs Reservation Application ? Operational
CAPS Website ? Operational
Disabled Students Program ? Operational
DSP Services ? Operational
DSP Website ? Operational
Educational Outreach Program ? Operational
EOP Advising Application ? Operational
EOP Website ? Operational
Dream Scholars Website ? Operational
Student Health Service ? Operational
90 days ago
99.97 % uptime
Today
SaySomething ? Operational
Student Health Website ? Operational
Dentrix ? Operational
90 days ago
99.97 % uptime
Today
Children's Center ? Operational
Childrens Center Website ? Operational
NoHo Software Care ? Operational
Early Academic Outreach Program ? Operational
EAOP Website ? Operational
Economics Department ? Operational
Economics Website ? Operational
Basic Needs Resources ? Operational
Basic Needs Resources Website ? Operational
Health and Wellness ? Operational
Wellness Website ? Operational
HIPAA website ? Operational
International Students and Scholars ? Operational
OISS Website ? Operational
International Student and Scholar Management (ISSM) ? Operational
International Scholar Dossier (ISD) ? Operational
Jira/Confluence Operational
Jira Core Viewing content Operational
Jira Core Administration Operational
Jira Core Create and edit Operational
Jira Core Authentication and User Management Operational
Jira Core Mobile Operational
Jira Core Search Operational
Atlassian Developer Jira Cloud APIs Operational
Confluence Administration Operational
Confluence Authentication and User Management Operational
Confluence Comments Operational
Confluence Create and Edit Operational
Confluence Android App Operational
Confluence iOS App Operational
Confluence Search Operational
Confluence View Content Operational
Student Conduct ? Operational
Judicial Affairs Website ? Operational
Advocate ? Operational
MultiCultural Center ? Operational
MCC Website ? Operational
Orientation Programs and Parent Services ? Operational
Orientation Website ? Operational
Gaucho Parents Website ? Operational
Recreation ? Operational
Recreation Website ? Operational
Fusion ? Operational
Office of the Registrar ? Operational
Registrar Student Service ? Operational
DeltaSys Web Services ? Operational
Resource Center for Sexual and Gender Diversity ? Operational
RCSGD Website ? Operational
Slack ? Operational
Slack Messaging ? Operational
Slack Posts/Files ? Operational
Slack Login/SSO ? Operational
Slack Apps/Integrations ? Operational
Slack Workspace/Org Administration ? Operational
Student Engagement & Leadership ? Operational
OSL Website ? Operational
Campus Groups ? Operational
Veteran and Military Services ? Operational
Veterans Support Website ? Operational
Office of the Vice Chancellor of Student Affairs ? Operational
Emergency Resources Website ? Operational
Getman/Villa Awards Website ? Operational
Giving Website ? Operational
Professional Development Website ? Operational
Red Folder Website ? Operational
SABOG Website ? Operational
SFAC Website ? Operational
Women, Gender, and Sexual Equity ? Operational
WGSE Website ? Operational
Osniums WS ? Operational
Zoom ? Operational
Zoom Group Messaging ? Operational
Zoom Meetings ? Operational
Zoom Telephone Services ? Operational
ServicePro ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 19, 2021

No incidents reported today.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021
Resolved - At this time, we believe the restart of the server, combined with the configuration changes and additional resources to the database server, have resolved this issue. We will open a new incident if this (or something like it) should arise again.
Apr 13, 09:40 PDT
Update - We have added resources and adjusted configuration on the database server, and are optimistic this will resolve the issue. We will leave this in a monitoring state until we see tomorrow's system performance and verify if the changes have indeed resolved the issue.
Apr 12, 19:57 PDT
Monitoring - We have increased the resources on the associated database server, and are now monitoring performance to see if this has resolved the issue.
Apr 12, 12:59 PDT
Update - Reboot seemed to help intermittently, but we are still receiving reports of issues with the Open Communicator Portal (i.e. the Patient Portal). We are continuing to investigate.
Apr 12, 11:12 PDT
Update - Based on our research, and in consultation with the clinic and PNC, we are restarting the underlying database server to see if that resolves the issue. This will cause an outage of all SHS PNC-related applications until the server restarts (up to 30 minutes).
Apr 12, 10:46 PDT
Investigating - We received reports around 8:00 a.m. this morning of slowness in the Student Health Services (SHS) instance of Point And Click (PNC). The report indicated it was impacting Web Apps (e.g. PncChart), as well as the Desktop applications (e.g. OpenChart). It was subsequently discovered that this is also impacting the Open Communicator Portal (also called the Patient Portal). We are actively engaged in identifying this issue, and have two representatives from PNC who have joined in the investigation. There is no ETA for a return to service at this time.
Apr 12, 08:00 PDT
Apr 12, 2021
Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.