All Systems Operational

About This Site

SIS&T supports the Division of Student Affairs' and the Graduate Division's mission of serving the UC Santa Barbara student population by providing innovative and effective information systems and technology services. Through a team process, we develop and implement campus-wide technology solutions for students, faculty, and staff.

BLUE ? Operational
90 days ago
100.0 % uptime
Today
SREG ? Operational
90 days ago
100.0 % uptime
Today
STAR ? Operational
90 days ago
100.0 % uptime
Today
CRES ? Operational
IADM.Broker ? Operational
ADMB.Broker ? Operational
UADM.Online ? Operational
ADMS.Online ? Operational
CTAB.Online ? Operational
INDX.Online ? Operational
STAB.Online ? Operational
GOLD ? Operational
90 days ago
100.0 % uptime
Today
eGrades ? Operational
90 days ago
100.0 % uptime
Today
AAA ? Operational
90 days ago
100.0 % uptime
Today
AppStatus ? Operational
90 days ago
100.0 % uptime
Today
PNC ? Operational
90 days ago
100.0 % uptime
Today
Point N Click Application ? Operational
90 days ago
100.0 % uptime
Today
Point N Click Database ? Operational
90 days ago
100.0 % uptime
Today
Point N Click Broker ? Operational
Point N Click iOS Web Services ? Operational
Point N Click Open Communicator ? Operational
ProSAM ? Operational
90 days ago
100.0 % uptime
Today
Academic Initiatives ? Operational
Academic Initiatives Website ? Operational
Admissions ? Operational
Admissions Staff Site ? Operational
Inside Admissions ? Operational
Applicant Authentication ? Operational
Online SIR ? Operational
Admissions Website ? Operational
Alcohol and Drug Program ? Operational
ADP Website ? Operational
CASE ? Operational
Life of the Party Website ? Operational
Arts and Lectures ? Operational
Arts and Lectures Website ? Operational
Arts and Lectures Ticketing Site ? Operational
Tessitura/RAMP ? Operational
Atlassian Suite ? Operational
Atlassian JIRA Cloud ? Operational
Atlassian Confluence Cloud ? Operational
Atlassian Developer Confluence Cloud APIs ? Operational
Authentication Services ? Operational
On-Premise Authentication Services ? Operational
Cloud Authentication Services ? Operational
Box ? Operational
Box Mobile ? Operational
Box Website ? Operational
Box Sync ? Operational
Career Services ? Operational
Career Services Website ? Operational
Handshake ? Operational
Email Services ? Operational
SA Email Server Queue ? Operational
Graduate Division ? Operational
UCSB Online Graduate Application ? Operational
Graduate Application Review ? Operational
GradNET ? Operational
Graduate Financial Competitions ? Operational
Graduate Student Fee Remission ? Operational
GradDiv Website ? Operational
GradPost Website ? Operational
Graduate Student Association Website ? Operational
Google Connect Suite ? Operational
Google Apps Gmail ? Operational
Google Apps Hangouts ? Operational
Google Apps Calendar ? Operational
Google Apps Docs ? Operational
Google Apps Drive ? Operational
Campus Learning Assistance Services ? Operational
CLAS Website ? Operational
Counseling and Psychological Services ? Operational
CAPS Programs Reservation Application ? Operational
CAPS Website ? Operational
DSP ? Operational
DSP Services ? Operational
DSP Website ? Operational
Educational Outreach Program ? Operational
EOP Advising Application ? Operational
EOP Website ? Operational
Dream Scholars Website ? Operational
Student Health Services ? Operational
SaySomething ? Operational
Student Health Website ? Operational
Childrens Center ? Operational
Childrens Center Website ? Operational
NoHo Software Care ? Operational
Early Academic Outreach Program ? Operational
EAOP Website ? Operational
Economics Department ? Operational
Economics Website ? Operational
Food Security Task force ? Operational
Food Access at UCSB Website ? Operational
Health and Wellness ? Operational
Wellness Website ? Operational
HIPAA website ? Operational
Office of International Students and Scholars ? Operational
OISS Website ? Operational
International Student and Scholar Management (ISSM) ? Operational
International Scholar Dossier (ISD) ? Operational
Jira/Confluence Operational
Jira Core Viewing content Operational
Jira Core Administration Operational
Jira Core Create and edit Operational
Jira Core Authentication and User Management Operational
Jira Core Mobile Operational
Jira Core Search Operational
Atlassian Developer Jira Cloud APIs Operational
Confluence Administration Operational
Confluence Authentication and User Management Operational
Confluence Comments Operational
Confluence Create and Edit Operational
Confluence Android App Operational
Confluence iOS App Operational
Confluence Search Operational
Confluence View Content Operational
Judicial Affairs ? Operational
Judicial Affairs Website ? Operational
Advocate ? Operational
Multicultural Center ? Operational
MCC Website ? Operational
Orientation ? Operational
Orientation Website ? Operational
Gaucho Parents Website ? Operational
Department of Recreation ? Operational
Recreation Website ? Operational
Fusion ? Operational
Registrar ? Operational
Registrar Student Service ? Operational
DeltaSys Web Services ? Operational
Resource Center for Sexual and Gender Diversity ? Operational
RCSGD Website ? Operational
Slack ? Operational
Slack Messaging ? Operational
Slack Posts/Files ? Operational
Slack Login/SSO ? Operational
Slack Apps/Integrations ? Operational
Slack Workspace/Org Administration ? Operational
Office of Student Life ? Operational
OSL Website ? Operational
Campus Groups ? Operational
Veterans Support ? Operational
Veterans Support Website ? Operational
Office of the Vice Chancellor of Student Affairs ? Operational
Emergency Resources Website ? Operational
Getman/Villa Awards Website ? Operational
Giving Website ? Operational
Professional Development Website ? Operational
Red Folder Website ? Operational
SABOG Website ? Operational
SFAC Website ? Operational
Women, Gender, and Sexual Equity ? Operational
WGSE Website ? Operational
Osniums WS ? Operational
Zoom ? Operational
Zoom Group Messaging ? Operational
Zoom Meetings ? Operational
Zoom Telephone Services ? Operational
ServicePro ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jan 20, 2020

No incidents reported today.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020
Resolved - After monitoring systems for several hours, Engineers are now confident that the issue is fully resolved. The root cause was due to network equipment failure on a fiber connection. If you continue to experience any issues, please contact the Help Desk at 805-893-7962 or at support@sa.ucsb.edu.
Jan 16, 15:51 PST
Monitoring - A fiber connection was identified to be causing network instability. The affected connection was disconnected from the network and multiple systems immediately became more responsive. Engineers will continue to monitor the environment for several hours to ensure the issue is resolved.
Jan 16, 09:43 PST
Update - Engineers are continuing to investigate. Microsoft Premier support was engaged at approximately 5:09PM, and coordination with Premier support continued throughout the night and into the morning. At around 2:22AM Microsoft recommended further investigation on network infrastructure as logs and network captures indicated many packet RETRANSMITS and ACK RESETs. SIS&T Network Engineers continue to be engaged and are continuing to investigate.
Jan 16, 07:32 PST
Investigating - Multiple colleagues are investigating reports of timeouts and slowness in SIS&T supported applications and services. Additionally, several reports have come in of slowness and timeouts for non-SIS&T supported services, including access to Google Connect.

Engineers believe that at approximately 11:37AM issues began, and were able to determine that a DNS server within the SA network was running at high CPU load. Steps were taken to failover to a secondary DNS server and add additional hardware resources to the original that had been experiencing high CPU load. At present, even though resource utilization of these network resources appears to be stable, colleagues are continuing to receive reports of general network slowness.
Jan 15, 15:03 PST
Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

Jan 6, 2020

No incidents reported.